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The email is from an email address in 'Malta' . Is it genuine or should I ignore it?
Okay Johnny, thanks, good to know, I wanted to be on the safe side because there are so many spams out there, it didn't sound like it came from King. Sorrrrryyyyy!
Jilly
Hello Carol,
I have checked and I can confirm that this email has come directly from King. This is not spam.
JillyJill, we are sending out certain promotions at the moment, probably for the next week or so. So if you see any more questions like this, just to let you know, it could be us. If you're unsure, drop me a message and I can check it out for you.
Kind regards,
Johnny
Hi Carol Scargill,
Thank you for contacting King Care! It sounds like malware to me. I would delete it and do not click on the link. If the email was from King it would say it in the email address ie; @kingcustomercare.com @kinggames.com also they would award you on your game you are playing. Definitely not from King. Actually, if you can post the email below so I can report it, that would be a major help!!
Thank you!
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
