I lost all my progress on my game even logged in with Facebook when I got a new iPhone I

Gail_Gaiser

I  got a new iPhone and lost all my progress in candy crush level 2265 on my iPad at level one on my phone     I signed in with Facebook as I have done in the past please advise

Johnny_Ryall

Hello.

Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

Kind regards,

Johnny