Lost progress

Bc

Logged in on a new phone and the game synced to level 1 instead of my 670ish level. Is there a way to get my progress back.

Aslan_Anda

I have this question too.

Johnny_Ryall

Hello both,

It depends how you saved your progress on your previous device.

To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect.

To reconnect to Kingdom. Go to the game settings (bottom left) and tap the orange Kingdom icon. Here you can input your credentials.

I hope this information helps.

Kind regards,

Johnny

Bc

I logged in with Kingdom but when I logged in instead of linking with my other account it synced with my new devices level and overwrote my progress.

Johnny_Ryall

Bc, Please check now and your game should be back to level 670.