I was around level 890 something and once getting a new phone it reset me back to level one. I don't believe I ever synced this to Facebook. Also, once putting my email address in, it said it didn't recognize it. Please help!
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.