Level 2595, made one move, malfunction, had to quit game, score went up to 52M, help~ Lost spaceship

Question

I put a color bomb with a wrapper and the explosion did not stop.  I had to quit the game.  Lost the best spaceship ever, not sure what I should have done.  Please help~  Thank you

Johnny_Ryall · Answer

Hello Kathleen,

I'm sorry to hear that this happened.

Please follow the steps here and this should ensure that the game runs smooth from here on:

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Kind regards,

Johnny