Candy Crush isn't working right. It's keeping me on the same level everyday now. It is also loading

Luanne_Wheeler

Candy Crush is keeping on the same level everyday now and won't let me progress even though I have passed that level previously. It is also loading very slowly as well as shaking during play time. I have the most updated Flash there is and I am playing in Face Book on a desktop with the fastest speed possible. I use Chrome as advised earlier. I will not take a screen shot because there is no way to do that currently. It happens all the time while playing.

Johnny_Ryall

Hello Luanne,

Could you please run through the other steps we have listed here. Hopefully these will help:

https://care.king.com/en/candy-crush-saga/candy-crush-saga-facebook-update

Thanks,

Johnny