Episode not levelling up

Pam_Smith-2

I am stuck after finishing level 1325. I am not getting a choice to move on to the next level or episode. It just sits there blinking at me.

JillyJill

Hi Pam,

First, you might want to make sure your game is updated. It sounds as though it's either not updated or if you still need tickets, you're not asking friends for tickets to the next episode...you can always logout of facebook and ask the kingdom players for a ticket too.

Hope this helps! 

Jilly 

Pam_Smith-2

Thanks Jilly, but it's not giving me the chance to ask friends for tickets. It has just stopped!

JillyJill

Oh my!  I'll have to report that and hopefully a king admin will get back to you with a solution!

Thank you for your patience, 

Jilly 

MarkHawk

Hi Pam,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Thanks JillyJill for your kind assistance :-)

Kind regards,

- Mark, Team King Care