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loss progress after connecting to facebook

Val_Foulkes
Val_Foulkes Posts: 2

Level 1
in Support

I was on level 371 on my candy crush, after connecting to facebook this progression has been lost and taken back to level 1 :( I have tried disconnecting from facebook to regain this but has not worked. please help.

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Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Val,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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