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All my 800 plus levels are lost and I was put back to level 1.

Ginger-6
Ginger-6 Posts: 2

Level 1
in Support

As I said above all my levels gone - I have restarted but am certainly not happy as it took me 2/3 years.   It may have been after connecting to Facebook.  Can I get my levels back please!. 

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Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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