Level dropped after getting new phone

Kat-21

I got a new iPhone and my level dropped from 350 to 153!  I can't seem to figure out how to get my high level back.  I don't want to start over.

MarkHawk

Hi,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care