An error has occured. We are doing our best to fix it, please try in a moment.

Craig

This error message has been what I get half the time for the past week. The rest of the time, I sometimes get the working Flash version of the game and I sometimes get the defective HTML5 version. Two things we know:

1) You guys can't even spell. It should say "occurred".

2) It won't be up "in a moment".

Wunderbaum

Hi Craig!

Looks like the game was recently updated to a new format.

There's a main thread about the update: https://care.king.com/en/candy-crush-saga/candy-crush-saga-facebook-update 

Try clearing your browser cache and the game should work correctly again.

Cheers

Craig

I tried an a similarly-configured machine and it ran Candy Crush with a URL looking like this:

https://apps.facebook.com/candycrush/?ccsfallback=true&count=0&fb_source=bookmark&fb_bmpos=_0&ref=bookmarks&_retry=1

Tried that URL on the machine that was having trouble and it worked fine, running the Flash-based game that works.

Craig

Hi Craig!

Looks like the game was recently updated to a new format.

There's a main thread about the update: https://care.king.com/en/candy-crush-saga/candy-crush-saga-facebook-update 

Try clearing your browser cache and the game should work correctly again.

Cheers

If it works some days and not others, that's clearly the fault of the site's bad programming and lack of testing, not my cache.