Candy crush map can't click on self for leaderboard or friends

cmanyak

on candy crush on the map, my husband pointed out he can click his icon and see a leaderboard or click friends icons and see their "stats". When I click myself/friends icons nothing happens. I am logged in, have logged out multiple times and reconnected to Facebook. I'm not having any other issues other than this. And yes my app is up to date lol. Help!

Wunderbaum

Hi!

I suggest you start by checking for updates to the game on iTunes.

If the problem is still there then you should consider a re-install of the game:

1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when re-installing so please take that into consideration)

2) Un-install the app

3) Reboot your phone or tablet

4) Now it's time to download the app and install it again. Find the app on iTunes and click on 'install'

5) After the game has been installed you should now be able to start it normally.

6) Don't forget to connect the game to Facebook (blue button) or Kingdom (orange button) in order to retrieve your game progress, highscores and gold bars.

Cheers 

cmanyak

Thanks for the response! Did all of that and nothing

cmanyak

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cmanyak

Hi!

I suggest you start by checking for updates to the game on iTunes.

If the problem is still there then you should consider a re-install of the game:

1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when re-installing so please take that into consideration)

2) Un-install the app

3) Reboot your phone or tablet

4) Now it's time to download the app and install it again. Find the app on iTunes and click on 'install'

5) After the game has been installed you should now be able to start it normally.

6) Don't forget to connect the game to Facebook (blue button) or Kingdom (orange button) in order to retrieve your game progress, highscores and gold bars.

Cheers 

Thanks for the response! Did all of that and nothing

Karen_Ciresi

I've tried everything- does not work! I can no longer see my own or a friends stats by clicking on their icon on Candy Crush Saga. Anyone help?

Swati-2

Hi, i too cannot see the leaderboard n have done all things