cc soda loads but no candies it is a blank screen.

Shannon_Bare

This has been going on for over a week, I thought that I had to play the game this way at first.....I'm at level 230 I do not wish to lose my gain at this point..Please fix this or tell me how to fix this.....it is also all of the games before 230..thank you

Cezdiamond

Hi Shannon-  Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-)

Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

You can find more information on our latest Blog too: https://care.king.com/en/blog/article/is-your-browser-ready-for-html5

Let me know how you get on :-)

Have a sweet Sunday!