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HELP! I landed on the "Jackpot," but no prizes to claim!

ypetey
ypetey Posts: 1

Level 1
in Support
HELP!! After playing Candy Crush Saga since 2010, today, I finally landed on the "Jackpot" for the first time ever!! But much to my disappointment and frustration, there was no prize to claim! What can I do??! Is there any recourse? I am on level 665. I would greatly appreciate any help you can give me. Thank you!

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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