Is there a way to recover lost data?

J-15

Hi,

I recently tried to back up my candy crush data, and thought connecting to Facebook would do so. However, when i connected to my facebook account it reset me back to level 1.

I was quite progressed in the game (i was on level 2171, and had collected a large number of boosters/gold etc), and I was wondering if there is a way to restore my data?

Thanks!

Cezdiamond

Hi J- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

As soon as you get back to me we can get this sorted :-)

Have a lovely week! 

Cezdiamond

Hi J- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

As soon as you get back to me we can get this sorted :-)

Have a lovely week! 

Pollyanna_Cho

Anyone could help? I lost all my data when trying to connect to facebook too...

Lauren_Tweed

Hi J- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

As soon as you get back to me we can get this sorted :-)

Have a lovely week! 

Can you help me with this as well. My app got accidentally deleted. I logged back in with my profile name but it’s way less than I had before. Thanks!