Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Dainty Bundle is grayed out on my iPad

The Dainty Bundle for $6.99 is grayed out on my iPad. I hoped that an app update would fix this but several have been installed and the problem continues. The Dainty Bundle for $6.99 is not grayed out on my PC. I am afraid to uninstall and re-install the app because I do not want to loose my level (2500).

Accepted answers

Wunderbaum

Hi Osnita!

Is it only the Dainty bundle or is it all the different purchases that are not available?

You will not loose your levels, gold bars or highscores as long as you have the game connected to Facebook. You will however loose your messages and boosters when re-installing the game.

Cheers

All comments

Wunderbaum

Hi Osnita!

Is it only the Dainty bundle or is it all the different purchases that are not available?

You will not loose your levels, gold bars or highscores as long as you have the game connected to Facebook. You will however loose your messages and boosters when re-installing the game.

Cheers

Welcome! 👋

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Accepted answers

Wunderbaum

Hi Osnita!

Is it only the Dainty bundle or is it all the different purchases that are not available?

You will not loose your levels, gold bars or highscores as long as you have the game connected to Facebook. You will however loose your messages and boosters when re-installing the game.

Cheers

All comments

Wunderbaum

Hi Osnita!

Is it only the Dainty bundle or is it all the different purchases that are not available?

You will not loose your levels, gold bars or highscores as long as you have the game connected to Facebook. You will however loose your messages and boosters when re-installing the game.

Cheers

Why does it prevent me from playing all the lives my friends sent me?
There was an error rendering this rich post.
Musical event
I noticed that the musical event disappeared while I was playing the last set (9) I finished but I didn't get any rewards because the event disappeared
⛔ Under investigation: Music event disappeared
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
Help
Help
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…

Welcome! 👋

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

⛔ Under investigation: Music event disappeared
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…