I can not get help from friends...

Marleen_Deprez

I can not ask friends for helping me, so I've always have to wait for 72 hours for further playing the next level... It said "I'm not connected with facebook." . but I really am... what can I do to resolve the problem? any help please, thank you!

Wunderbaum

Hi Marleen!

Sounds like there's an issue with the connection from your game to Facebook.

Try the steps shown on this thread:

Android: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android 

iOS: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios 

Once you have the connection back you should be able to send and receive help without any issues.

Cheers