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I can not ask friends for helping me, so I've always have to wait for 72 hours for further playing the next level... It said "I'm not connected with facebook." . but I really am... what can I do to resolve the problem? any help please, thank you!
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Hi Marleen!
Sounds like there's an issue with the connection from your game to Facebook.
Try the steps shown on this thread:
Android: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android
iOS: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios
Once you have the connection back you should be able to send and receive help without any issues.
Cheers
