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Once again my Kindle Fire Hd 8.9 is crashing before I can even play a game.

Betty_Kelly
Betty_Kelly Posts: 65 Level 2

I go on Candy Crush Saga and it is slow as Christmas.  I want to purchase some gold bars and click on the Candy Shop.  It doesn't have the drop-down of the prices, and it is just spins and then the Kindle crashes.  It has been doing this for days.  I cannot EVEN get to the game to play one round.

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager

    Hi Betty- Thanks for posting on King Care. I am sorry for the delay in getting back to you. 

    Are you still experiencing a problem? 

    Which troubleshooting steps have you tried so far?

    Please make sure that you have the latest version of the game installed on your Kindle. 

    Let me know if you still need a hand. 

    Thanks! 

  • Betty_Kelly
    Betty_Kelly Posts: 65 Level 2

    This matter has been resolved for the moment except that the wheel has disappeared in the last couple of days!  It is always something!

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