Frustrated!

Shelley_Smith

Ever since the last update Candy crush saga did not update properly. I have tried to delete to re download but it won't let me.

Not sure if this is why when I try to play Soda and Jelly also they crash straight away. Please help.

JillyJill

Hi Shelley Smith,

Thank you for contacting King Care!  You can try these steps in the following threads to help rectify your issue. If these don't help, we'll try and get a King Care moderator to assist you with the account. 

https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios

https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

Hope this helps! 

Jilly