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Hi Brigitte Mangin,
Thank you for posting this here on King Care.
Please check for updates for your iPad and its iOS version, as well as the Candy Crush Saga app.
Restart your iPad afterwards and try again. If you keep experiencing an issue, then please let me know what model iPad you are using, the iOS version you got installed on it as well as the Candy Crush Saga app version.
Kindest regards and have a great day,
Tony - King Care Team
