Boosters gone????

Matt_Donoghue

Hello - i recently was forced to switch mobile devices because of a device failure - and now all my boosters are gone - i read a couple other posts and it seems these are locally stored - which makes no sense to me - i had over 150 color bombs and nearly 100 of each of the other boosters (very few in game boosters) - now everything is gone.  Had i known it was locally stored i may have done things differently - is there anything that can be done?  I mean it says game data is saved when linking to facebook - this is part of the game data???

Cezdiamond

Hi Matt- Hi there!- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too.

This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars.

Let's make things right again so that you can all enjoy your sweet adventures! I will send you a private message so that I can check your account, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a Candy Crushing week!