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I finally won the Jackpot on Candy Crush and recieved nothing when I claimed it, what can I do?

Mindi_Roark
Mindi_Roark Posts: 1

Level 1
in Support

I spun and landed on the Jackpot for thr first time and took a screen shot. Then after I claimed it I recieved nothing and got the message to come back later to spin again.

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Mindi,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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