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How do I get my money back? I was playing level 2693 purchased more moves and it went glitchy.

cwcvienna
cwcvienna Posts: 3

Level 1

Was playing level 2693, purchased two 5 move upgrades for a total of 26 coins, and wasted several other items.  When I finally beat the level I still had four moves left.  It started giving me all kind of bonus candies and the level never ended.  After racking up over 2 million points, I left the level.  Not only did I lose all the items and money, I never progressed to the next level.  This has happened to me on two other levels in the past several weeks and I didn't know how to complain.  I hope this is the proper format to get some answers.

Best Answer

  • Tony_Mc
    Tony_Mc Posts: 4,138
    Answer ✓

    Hi gnomes66,

    Thank you for posting this here on King Care.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards,

    Tony - King Care Team

Answers

  • gnomes66
    gnomes66 Posts: 2

    Level 1

    I had the same issue and I also used 10 coins to get extra moves.  After 10 mins I got an error and never progressed to the next level.  very frustrating.

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi cwcvienna,

    Thank you for posting this here on King Care.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards,

    Tony - King Care Team

  • Tony_Mc
    Tony_Mc Posts: 4,138
    Answer ✓

    Hi gnomes66,

    Thank you for posting this here on King Care.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards,

    Tony - King Care Team

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi cwcvienna,

    Thank you for posting this here on King Care.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards,

    Tony - King Care Team

    Thank you :-)

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