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does not show progress

Jesika
Jesika Posts: 7 Level 2
in Support

I started to play on phone and that shows i am at level 140, but when i started to play on computer at home, it took me back to level 7. Disappointed, but started to play again from beginning. I won several levels, but next day it took me back to level 7 again.

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Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138 Level 3

    Hi Jesika,

    Thank you for posting this here on King Care.

    Please check for updates for your device, its software and the Candy Crush Saga & Facebook app. Restart your device afterwards and please make sure you connect to your account related to your Gmail address.

    Kindest regards and have a great day,

    Tony - King Care Team

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