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Piggy bank opened gold bars gone

criissiie
criissiie Posts: 1

Level 1
in Support

I filled up my piggy bank paid to open it to receive 100 bars. The bars have not been used and when I logged in today it says I have 0 bars! Please fix this! 

Answers

  • JillyJill
    JillyJill Posts: 981

    Hi criissiie,

    Thank you for contacting King Care!  I'm confused because the piggy bank only fills up to 60 bars, so I'm not sure how you got to 100. I will contact a King Care moderator to look into your account to see what happened to your purchase. It may be a day or so for a response. 

    Thank you,

    Jilly 

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi Criissiie & JillyJill,

    Thanks a lot to both for asking and answering here on King Care.

    @Criissiie: I now have sent you a private massage related to your account.

    I'd like to recommend our latest Blog about this Piggy Bank, fresh from the press; https://care.king.com/en/blog/article/what-is-the-piggy-bank

    Kindest regards and have a great Sunday,

    Tony - King Care Team

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