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Why am I not receiving the prizes when I get the treasure chests?

lrose0312
lrose0312 Posts: 1

Level 1
in Support

Why am I not receiving the prizes when I get the treasure chests? This has been going on for about 5 days. It's frustrating especially when I work so hard to complete the difficult levels. I have probably not received about 5 to 6 chest. I love Candy Crush and play daily. Help!

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    - Mark

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