My game does nothing lag(moves very slowly) during the whole game. Is anyone else having this proble

Linda_Frey

slow moving, takes forever for a match to complete. It sure isnt a normal pace game. What can I do to make it go faster?

Wunderbaum

Hi Linda!

I suggest you try the following steps:

1) Try a force refresh of the page - hold down CTRL and press F5 to refresh the page.

2) Try emptying the browser cache - please see this page: http://www.refreshyourcache.com/ 

3) Try the game in another browser - for instance Google Chrome or Firefox

4) Make sure you have other tabs closed

5) Try disabling any plugins and extensions in your browser

6) Check if your Antivirus and/or Firewall settings is affecting the game

Also I suggest you try the game on King.com. Please follow this step by step instruction on how to sync your game progress between Facebook and King.com:

1) Go to King.com and login, then click on settings (cog wheel, top right corner of screen)

2) Choose Account

3) Enter your password

4) Click on Synchronizing/ Connect to Facebook

5) Click on the two arrows to initiate the sync

You can aloso see the steps here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website 

Cheers 

Linda_Frey

I tried everything you said and still it didnt work. Now my game wont load at all. i tried to get on king.com but it wont let me join up. it says my log in isnt right. i just use facebook to log in to the forum. now what to do?????