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Lost all data
Hi I'm not sure what happened but all my data has been erased. Everything was working fine then all of a sudden I went to play again later that day and I was at the 1st level. I never restarted anything nor did I get a new phone. I was in the thousands for my level
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Answers
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Hi Rrzepp22,
Thank you for contacting King Care! I'm going to ask you to follow these steps in the following threads:
https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios
https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
Don't forget to restart your device after all is done. If these don't work, I'm going to have to try and reach a King Care moderator to look into your account and possibly help you.
Hope this helps! Please let me know either way if it does or does not.
Jilly
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