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Was on level 2283 but game on PC has reset to beginning!!
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My Candy Crush Saga has reset to the very beginning on my PC (using Windows 10). I was on level 2283 with 63 gold bars in the bank and I'd just won 6 free hours of play - so you can imagine my horror! My progress is still showing correctly on my mobile but I can't sync it with my PC. This happened because the daily prize wheel disappeared from my PC screen and I attempted to restore it by logging in to Facebook. I can't simply log back in to King.com because I don't remember my password and I can't get a reminder of it because my email address has a typo - there's a space before the .com so a password reminder will not reach me. Are you able to restore my game on my PC? If not, my love affair with Candy Crush will come to an abrupt end as I couldn't bear to go back to the beginning now .... not after completing 2283 levels. Many thanks for your assistance.
Answers
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Hi there, sorry for the delay in responding but thank you for writing us here at King Care. We are trying our best to keep current with the messages here in the community, so please bear with us as we address very old messages. Are you still having this issue? Do you still need help?
