Why are my app and computer not syncing?

shellymascher

I am on level 2260 on the computer and level 2255 on my app. they used to stay on the same level. I have tried update. Logging out and logging back in. Nothing works. Please advise. 

_Elsa_

Hi there, sorry for the delay in responding but thank you for writing us here at King Care. We are trying our best to keep current with the messages here in the community, so please bear with us as we address very old messages. Are you still having this issue? Do you still need help?