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I would LIKE to ask where are my gold bars...

Jenifer_Talbott
Jenifer_Talbott Posts: 12 Level 2

BUT...you stole them once again...please do not try to tell me I used them because I DID NOT...I have not touched my bars at all...unless you have some sort of sneaky way of taking them...I see a LOT of people who have stolen bars...plain and simple  THANKS!!

Answers

  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager

    Hi Jenifer,

    Thanks for addressing your concern.

    I have seen your previous posts about the same issue and can see that you have been contacted by two of my colleagues.

    I have checked your player account and can see that you had 14 Gold Bars until 3rd of September

    On 03/09/17, 02:02:30 CET+1 you used 7GB on the Wheel Of Booster

    On 03/09/17, 02:02:48 CET+1 you used 7GB on the Wheel Of Booster

    On 04/09/17, 16:53:53 CET+1 you won 1GB in the Daily Bonus

    Your current balance is 1 GB which matches above transactions.

    I can furthermore see that the purchases for the Wheel Of Booster was done from an Android mobile device that was recently connected to your Facebook account. 

    I suggest you investigate if any friends or family members have recently connected a mobile device to your Facebook account. If you don't recalling connecting this device then I suggest you change your Facebook password.

    - Mark

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