All my progress is gone. How do I get it back?

Melissa_Menice

All the progress is gone if I log in on my phone. It still shows on my computer. I've tried logging off and back in and reinstalled the app. How do I eat it back?

Cezdiamond

Hi Melissa-  Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. 

The Blog includes lots of steps on how to fix this problem yourself :-)

If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. 

Many thanks