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I lost progress about 100+ levels and it won’t let me progress forward/ replay previously won levels
Kandice_Knopp
Posts: 3
Level 1
in Support
I was at level 1500+ and it reset me to level 1485. I tried all troubleshooting. Nothing works.Everyone who asked these questions got private replies. I restarted my phone, I updated iOS system on phone, I downloaded onto computer (it has me set back even further on computer than on mobile), I logged out and logged back in, i synched with Facebook (not previously done before), I erased and redownloaded app, I checked App Store for updates, and I’ve taken screen shots.
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Answers
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Hi Kandice- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
As soon as you get back to me we can get this sorted :-)
Have a lovely week!
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