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Level 1
The webpage says the connection was reset, or stuck on a skyblue loading page. No use of F5 or clearing browser cache, etc. However, I see on the status bar of the browser "TLS connection was successful", before the issue occurs.
"Can not verify whether the data received was secure or not". That's the error message if connection was reset.
Note: I have no problem connecting other HTTPS sites, i.e. Google, Facebook, etc.
Hi there, sorry for the delay in responding but thank you for writing us here at King Care. We are trying our best to keep current with the messages here in the community, so please bear with us as we address very old messages. Are you still having this issue? Do you still need help?