Lost level phone hard reboot

Fabrice_Landreau

Hi there,

For technical reasons, I had to hard reboot my phone, I re install candy crush saga, log with my facebook account like I use to do, and I lost my progression.

From level 350 to 1 !!!

I don't want to start from the begining ! I took my 1,5 year !

How to do to find my level back ?

Thanks

_Elsa_

Hi Fabrice, have you tried to log back in to Facebook since you sent this question to King Care?  When you play through Facebook your levels are saved so it doesn't matter about rebooting a mobile device or reinstalling the game because it should take you back to the level that you finished.  Please log in again and let us know if it came back to your level.