How do I retrieve my progress after changing iPhones? I have registered email

Shelly-10

I have just upgraded iPhones but my progress hasn’t saved!

I had registered my email address on old device and this is recognised but it starts at Level 1

Cezdiamond

Hello Shelly-  Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. 

The Blog includes lots of steps on how to fix this problem yourself :-)

If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. 

Many thanks