Levels lost

Pamela_Madzamba

Candy crush Saga:  I've been having difficulties with the game loading and today when I went to sign on it took me all the way back to level 1 and all my awards and forward progression are gone.  I was at level 1280.  how can I get my levels back?  In order to connect via my desktop I have to clear all my recent history otherwise it says an error has occurred and to try back. I deleted the apps off my mobile devices for the same reason and cannot reload them.

Cezdiamond

Hi Pamela- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

As soon as you get back to me we can get this sorted :-)

Have a lovely week!