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My friend logged into her account on my iPad and now her progress changed to where I was.

Abark47
Abark47 Posts: 1 Newbie
in Support

My friend logged into her account on my iPad and now her progress changed to where I was. I am on level 2751 and she was on level 315. How can she get her progress back and return to level 315?

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Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager

    Hello!  Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. 

    The Blog includes lots of steps on how to fix this problem yourself :-)

    If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. 

    Many thanks

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