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Lost all of my game progress on Candy Crush!
tawnyscrawnylion
Posts: 1
Level 1
in Support
I only went to around level 140 or 160 I believe but I recently picked the game back up and lost ALL my progress!! It was linked to my facebook account but when I went to log in with Facebook on my new phone, I was back at level one! 
Help!
0
Answers
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Hello! Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress.
The Blog includes lots of steps on how to fix this problem yourself :-)
If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact.
Many thanks
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