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Lost progress in Candy Crush

Dzana_Ribic
Dzana_Ribic Posts: 1 Newbie

hi, i deleted candy crush from this phone like year ago, at that time i was around level 1000 and i was syncing my progress on fb regulary. Now, i installed it again, but i have lost all progress. I tried connecting with fb but it keeps bringing me back to lvl1. I have never logged with email on candy crush before, always with fb. What should i do to restore my progress?

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager

    Hello Dzana-  Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. 

    The Blog includes lots of steps on how to fix this problem yourself :-)

    If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. 

    Many thanks

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