My progress and in game purchases were reset when I tried to link my facebook account.

Rosa_Candy · November 2017

Hi there,

All my progress and in game purchases were reset to brand new when I linked my facebook account to the game so I could move my progress to my new phone. I made a lot of IAPs and was 1200 level +

Cezdiamond · May 2018

Hello Rosa- Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress.

The Blog includes lots of steps on how to fix this problem yourself :-)

If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact.

Many thanks

My progress and in game purchases were reset when I tried to link my facebook account.

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