Can I recover my lost progress?

Hong_Vang

I was around level 1970~ but it reset after I restarted my phone, I never backed it up on Facebook or had a Kingdom account until now. Can I recover the levels?

Cezdiamond

Hello Hong-  Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. 

The Blog includes lots of steps on how to fix this problem yourself :-)

If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. 

Many thanks