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lost all my levels please help :(
Danielle_Nicolay
Posts: 3 Newbie
in Support
I deleted candy crush off my phone because I needed storage and when I redownloaded it, all of levels were gone. I have previously deleted and redownloaded candy crush on my phone multiple times and this has never happened to me before. I was on level 462 and it has taken me about 5 years to make that much progress. PLEASE help me get all my levels back. Thank you.
Answers
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Hi there- Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress.
The Blog includes lots of steps on how to fix this problem yourself :-)
If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact.
Many thanks
