Lost all progress

ruddog_z71

I went from an old iPhone 6 Plus to and iPhone 7 Plus and I tried to swap my progress with the login and both phones went to level 1.  I lost all my stuff and my progress was around level 2500.  Can someone help?

Cezdiamond

Hello!  Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. 

The Blog includes lots of steps on how to fix this problem yourself :-)

If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. 

Many thanks