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LOST MY PROGRESS OF LEVEL1300 ++

Gurmehar_Walia
Gurmehar_Walia Posts: 1 Newbie

Hello Candy Crush ,actually I had been playing this game for more than one year and i was on level 1300++ .and was playing on ios . I was connected to my facebook account with email gurmehar562@yahoo.com , and recently I changed my phone to android and thenconnected my game to FB again . but now the level has again started from level 1 . I have tried entering myemail too , but they said that this email is not linked to candy crush saga . I am now really worried about my progress . Please help me Candy Crush 

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager

    Hello!  Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. 

    The Blog includes lots of steps on how to fix this problem yourself :-)

    If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. 

    Many thanks

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