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Only CCS progress lost. All other King games have correct game levels.

bookfiend8
bookfiend8 Posts: 1 Newbie
in Support

My game progress for CCS has been lost.  All other King games have maintained my game progress but CCS has placed me back at level 1.  Long time player, have always played and saved game via FB and mobile. 

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Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager

    Hello!  Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. 

    The Blog includes lots of steps on how to fix this problem yourself :-)

    If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. 

    Many thanks

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