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Lost all progress

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Gelgerdel526
Gelgerdel526 Posts: 1 Newbie
in Support

Hi! 

I'm having a few problems, my app glitches out and now my progress has been restored to level one, can anyone help? 

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  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Hello Gelgerdel526-  Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. 

    The Blog includes lots of steps on how to fix this problem yourself :-)

    If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. 

    Many thanks 

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