How to retrieve my progress level back

Nicole_Manoukian

I recently updated my phone, and I lost all of my progress level. I was on 826 and I want to know if I can get them back please.. 

Could you email me back on 

nicolemanoukian@optusnet.com.au

Cezdiamond

Hello Nicole-  Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. 

The Blog includes lots of steps on how to fix this problem yourself :-)

If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. 

Many thanks