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New iPhone and my progress has gone from level 1700(approx) back to 17?

Laura_S_Wilson
Laura_S_Wilson Posts: 1 Newbie

New iPhone and my progress has gone from level 1700(approx) back to 17?

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager

    Hello Laura-  Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. 

    The Blog includes lots of steps on how to fix this problem yourself :-)

    If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. 

    Many thanks

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