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How do I get my game progress back?

Sandrella
Sandrella Posts: 1 Newbie
in Support

I was on level 1230 and decided to log into Facebook after many prompts and it took me back down to level 430. Very disappointed that this happened. Any way I can get my progress back? Thanks 

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Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager

    Hello Sandrella-  Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. 

    The Blog includes lots of steps on how to fix this problem yourself :-)

    If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. 

    Many thanks

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